The print I ordered doesn’t look exactly like the one online.
Each adornment is cut from a large textile, which makes each piece unique! Sometimes, the arrangement of the print you see on the product detail page will not exactly match the print you receive. This ensures that each adornment is different and original.
Adornments are Handmade; what does that mean?
Every adornment we make is made by hand. While it doesn’t necessarily mean that technology and machinery are out of the equation, it does mean that the final adornment has been achieved by using the artistry, knowledge, experience and quality control of talented hands. Because of this, we guarantee superior quality and one of a kind adornments. 
I haven’t received my order, what should I do?
Most orders ship out within five to seven business days of the order date. When your order has been shipped, you will receive an email with your tracking number. To track your order, please visit your Order Tracking page. Here, you can see exactly where your order is and its delivery status.
The Adornment I want is out of stock, how can I know when it’s restocked?
We hate it when that happens! Ebijou creates 4 Capsule collections per year. Adornments are exclusively sold on Ebijou.co and are available in limited quantities. It’s very rare that we restock adornments; however, if you’re interested in a specific pattern or style, we may be able to create a custom adornment for you. Please contact us using the form below to get started!
I'd like to order a custom Adornment. How do I do that? 
Easy. We'd be happy to work with you one-on-one to create a custom Adornment based on our portfolio. Contact us using the form below with your request and we'll send you a custom order form. 

Do you exhibit at Shows? 
Yes! Keep track of our shows here. We also update our Instagram page with upcoming show dates, locations and times. If you’d like to recommend a show or artesian event, let us know!
What’s so special about Shows?
Our online inventory is a small slice of what we offer! At shows, we feature one-off pieces, diverse styles and more. We’ve also been known to run a secret show discount code for our followers!

Have another question?
If we haven't answered question here, please contact us and we'll respond as soon as possible.